Customer support

Help with products, orders and delivery.

Use the existing Peppers customer tools below. We have kept this page limited to support channels and account features that are actually available.

Private support

Chat with Peppers

Use your existing private conversation for product questions or help with an order.

Open private chat

Orders

Order history

View payment and fulfilment status, order details, and tracking when it has been added.

View orders

Account

Account overview

See recent orders and access the Peppers install option when it is available on your device.

Open account

Order issues

Damaged, incorrect or missing items

If there is an issue with an order, use private support as soon as possible and include the order details and clear photos where applicable.

The current Returns & Store Credit policy is available on the Policies page.